How do you get the most from a Lean program?
For many businesses the delivery of a LEAN program involves a little training and then delivering it into a part of the business. Once that is complete the program moves on to the next module and progresses until all the aspects have been delivered.
Often, when this is delivered through a consultancy, the agent moves out and the business takes over leadership of the program. Then… everything slows down to a stop and the business declares the program a marginal success or worse, a failure.
How can this be different?
The key is to use an integrated approach and leverage the strengths of diversity within the workforce. Most of the great innovations of the 20th and 21st century have come from people and groups that wouldn’t be considered professionals in the specific field but they understand what a consumer wants and what they don’t want. If these individuals are integrated into a complete LEAN program and empowered to develop it as a whole instead of as a modular program the potential for long term success is increased exponentially.
It’s a common mantra to quote that “our people are our most important asset” – give your people the power to work for the benefit of the company and you will see the mantra come true.
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